Which of the following is NOT one of the three fixes to the trust issue?

• A. Picking the Right DB Team
• B. Giving Flexibility, Opportunity to Succeed, and Accountability
• C. Shortening the Design Phase
• D. Rewarding for Superior Performance

Answer: (C)

In design-build, trust grows when the team is carefully assembled, given room to perform, and rewarded for good results. Choosing the right design-build team sets common goals, compatible risk appetite, and proven collaboration habits, so the group can work smoothly rather than stumble over misaligned expectations. Providing flexibility, offering the opportunity to succeed, and maintaining accountability creates an environment where team members can adapt to evolving design and construction realities while still being held to clear performance standards. Rewarding superior performance reinforces the behaviors and outcomes everyone values, signaling that excellence and dependable delivery are recognized and expected.

Shortening the design phase, while it might seem time-saving, tends to undermine trust. It reduces time for crucial collaboration, clarifications, risk assessment, and coordination among design and construction, which can lead to misunderstandings, surprises, and increased rework. That disruption to open communication and shared problem-solving hurts trust rather than building it.

So the fix that is not among the three is shortening the design phase.